Does your city know where to identify missed billing opportunities? See all of your municipal financial data in one place for decision-makers to identify and close gaps fast.
Available courses
1Map Tools and Utilities (System Functionality)
The CityManager Overview introduces the purpose, structure, and design logic behind the CityManager workspaces within 1Map. This module explains how the platform was specifically developed to address common municipal data integrity challenges that frequently result in adverse Auditor-General findings. By focusing on property data alignment, revenue assurance, and cross-system validation, CityManager provides a structured, outcome-driven approach to data cleansing and financial control. The workspaces are organized into logical modules that address foundational property data, cross-system reconciliation, ownership and legal records, services and tariffs, meter management, account administration, and financial oversight. Together, they create a systematic framework for identifying, correcting, and preventing revenue and data control weaknesses within the municipal environment. This overview sets the foundation for understanding how each workspace contributes to improved governance, operational clarity, and revenue sustainability.
This course focuses on Data Integrity and Property Alignment within the municipal environment, addressing the critical misalignment that occurs between Survey General (SG), the Municipal Financial System (MFS), Deeds records, and Valuation Rolls. When these four property data sources drift out of sync, municipalities face revenue leakage, incorrect billing, audit exposure, and weakened financial governance. Through a structured operational process using key reconciliation workspaces, this course demonstrates how to identify discrepancies, validate ownership and valuation data, correct classification errors, and restore alignment across systems. Designed for Municipal Managers, CFOs, and operational revenue teams, this training establishes data integrity as a foundational control in the CityManager process rather than a once-off clean-up exercise.
This course focuses on the operational control and technical management of municipal metering systems, covering both electricity and water infrastructure. Accurate meter data is foundational to correct billing, revenue protection, and consumption analysis. Participants will learn how to monitor meter installations, validate readings, identify irregular consumption patterns, and detect technical or data-related anomalies that impact billing accuracy. The course also clarifies the roles of meter managers and technicians in maintaining data integrity between field operations and the financial system. By strengthening meter governance and reading workflows, municipalities can reduce disputes, prevent revenue loss, and ensure that consumption-based billing reflects actual service delivery.
This course focuses on identifying and resolving service-level revenue leakage within the municipal billing environment. Even when property data is aligned, municipalities often lose revenue through unbilled or incorrectly billed services across water, sewer, waste, electricity, and rates. Using structured operational workspaces, participants will learn how to detect missing service links, incorrect tariff applications, unbilled accounts, and inconsistencies between physical services and financial records. The course demonstrates how to systematically review services and tariffs, uncover revenue gaps, and implement corrective processes to strengthen billing completeness and financial sustainability. Designed for revenue managers, finance teams, and municipal operational staff, this training transforms unbilled services from a hidden risk into a measurable and manageable control process.
This course focuses on strengthening municipal billing accuracy and enhancing financial intelligence through structured account analysis and system integration. Accurate account data, age analysis, indigent management, consolidated billing, and spatial ward alignment are essential components of revenue stability and governance oversight. Participants will learn how to review account details, identify aging debt patterns, validate indigent classifications, and ensure consolidated billing reflects correct service and property information. The course also demonstrates how linking financial data to spatial ward structures improves reporting, accountability, and decision-making. By integrating billing operations with reliable data controls, municipalities can improve cash flow visibility, reduce risk exposure, and build stronger financial planning capability.
Spatial Editing & GIS
This course focuses on advanced spatial data management within the 1Map environment. Designed for GIS technicians and spatial editors, it provides practical training on layer editing, sandbox workflows, custom data uploads, and spatial validation techniques. Participants will learn how to correct boundary inconsistencies, update attribute data, validate spatial accuracy, and ensure that mapping layers reflect reliable, decision-ready information. The module strengthens technical control over spatial datasets and supports higher levels of mapping integrity across municipal and professional applications.
Land Valuation (Case Study – Valuers Afrika)
This course examines property valuation alignment using real-world case study examples. It focuses on comparing General Valuations (GV) and Supplementary Valuations (SV) with financial system records and spatial property data. Participants will learn how to detect valuation inconsistencies, perform market alignment checks, and validate valuation workflows against property characteristics and legal records. The module demonstrates how spatial tools support evidence-based valuation processes and improve transparency and defensibility in valuation decisions.
Town Planning & Built Environment
This course is designed for town planners, architects, estate agents, and built-environment professionals. It introduces the SPLUM workspace and related planning overlays, enabling users to assess zoning visibility, land use classifications, and development constraints within a spatial context. Participants will learn how to evaluate development proposals against regulatory frameworks, overlay planning datasets, and validate compliance requirements. The module supports informed decision-making within planning, development review, and property advisory environments.